Our approach

How we do what we do.

Why choose The Shopper Agency?

Experience is everything. To create effective shopper experiences we follow a simple, human-centric process - head, heart, hands. By taking the time to understand the unique needs, motivations and behaviours of your shopper we craft physical and digital retail experiences to motivate them to do more - be it to try, buy, or buy more. Our team of expert researchers, strategists, thinkers, doers, writers, designers, technologists, brand, shopper and retail experts, make it their business to know what makes shoppers tick and, in turn, deliver impressive results for our clients.

Head

Success ends with your shopper, so that’s who we start with. Thinking, about how your shopper thinks. Getting to know who they are and how they behave.

Heart

No matter how rational we humans like to think we are, it’s our emotions that control us and make experiences memorable. We turn our insights into the triggers that provoke a positive reaction.

Hands

Finally, we get hands on. It’s into the environment where your shopper interacts with your brand to physically create the experience that will motivate them to act.

Our clients

Loved ones and friends, we’re really proud of our varied client mix.

Downloads

Feel free to download brochures, white papers and other such goodies.

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