Here at The Shopper we’re committed to respecting your privacy. This Policy explains when, how and why we collect information from you when you visit our website, how we use that information and how we keep the information secure.

If you have any questions regarding this Policy please email or write to us at The Shopper Agency Ltd, 20 Margaret Street, Fitzrovia, London, W1W 8RS.

Who are we and what do we do?
We are The Shopper Agency Ltd, a shopper consultancy helping global brands and retailers to continuously evaluate and invent their shoppers’ experience.

How do we collect information from you?
When you visit our website you have the option to give us your email address for us to contact you in the future. We also post marketing materials on LinkedIn where you can request a personal copy, either pdf or hard copy. We may also obtain your information from other sources such as third-party marketing agencies who share your information.

If you visit our recruitment pages we will obtain your contact details from your CV.

What type of information is collected from you?
We obtain your company information when you visit our website and we obtain your business email address when you communicate with us or when you register to receive marketing material from us.

If you visit our recruitment pages we will collect information that is held on your CV or covering letter.

How is your information used?
We may use your information to:
· Contact you about how we can work with your organisation

· Send you marketing materials and communications that are relevant to you and may be of interest

· Contact you to offer further marketing materials

· Contact you to seek your views and comments on the services we provide

· Process a job application

Who has access to your information?
We do not share your information with any third parties for marketing purposes.

If a job offer is made as a result of communication on the website we will notify you further in our employment contract of how we process your information.

We may transfer your personal information to a third party if we are under a duty to disclose that information due to a legal obligation, or due to a sale of all or part of our business. We will always ensure that your privacy rights continue to be protected.

Your options
If you do not wish to receive further communication from The Shopper Agency please contact us on

We do not obtain sensitive information, such as credit card details, from you. Non-sensitive information, such as email address and name, is obtained over the internet and as such cannot be guaranteed 100% secure. However, we do take great care to ensure that this information is stored in a secure manner on our internal systems.

Policy review
This policy is reviewed regularly. This Policy was last updated in July 2021.