Behind all clients’ commercial objectives is the need for a human response.

By understanding your shopper, we create experiences to engage and motivate them, in any environment where brand choices are made.

To provide a human response we take a simple approach


Success ends with your shopper, so that’s who we start with. Thinking, about how your shopper thinks. Getting to know who they are and how they behave.


No matter how rational we humans like to think we are, it’s our emotions that control us and make experiences memorable. So it’s time to turn our insights into the triggers that provoke a positive reaction.


Finally, we get hands on. It’s into the environment where your shopper interacts with your brand to physically create the experience that will motivate them to act.

If it’s about understanding shoppers and influencing their behaviour, we do it – in-store, online or mobile.

  • Adidas
  • Amtico
  • Beats
  • Boots
  • Camelot Global Services
  • Center Parcs
  • Coca Cola
  • Fiskars
  • Greencore Group
  • Homebase
  • I love…
  • John Frieda
  • Lenovo
  • Mars
  • Mercedes
  • Microsoft
  • Philips
  • PlayStation
  • Seven Seas
  • Silver Cross
  • Skullcandy
  • Sonos
  • TAG Heuer
  • Thierry Mugler



Martin Fawcett

+44 (0)113 394 4595

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The Shopper Agency,
The Round Foundry, Foundry Street,
Leeds LS11 5QP

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